Research and Implementation of Violation Monitoring System for Electric Customer Service Hall

Shiwen Dong, Peng Wu, Junfeng Qiao · 2020

Automatic detection of violations will improve the efficiency of enterprise management and reduce the workload of employees. In this paper, an electric customer service hall monitoring system based on Improved Tiny-yolo v3 is developed for common violation in the services of electric customer hall: mobile phone playing behavior, smoking behavior, sleeping behavior, manicuring behavior and fighting behavior. The experimental results show that the system can meet the requirements of real-time and accuracy in electric customer service hall monitoring.

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