Participant's View: Short-Term Evaluation of Realizing PD Ideals
Sara Klüber, F.M. Maas, Anna Hohm, Jörn Hurtienne · 2020
Participatory Design (PD) has long been described as a way to democratize technology development by involving those affected by the outcomes. Besides a good fit of technology as the outcome, PD allows participants to ‘have a say’, and supports ‘mutual learning’ and ‘co-realization’. A diverse range of PD methods has been developed, but there is a shortage of empirical studies showing whether (and why) these methods help pursue PD ideals. We therefore report on a case study of a short-term evaluation approach that may exemplary close this gap, and that allowed us to gain more knowledge on how our method affected participants. Participants perceived moderate to high feelings of ‘having a say’, ‘mutual learning’, and ‘co-realization’. In future research, mutual learning may exemplarily be improved by introducing a changing peer-to-peer procedure to the method. The evaluation may further be advanced by taking expectations into account.