A Self Learning Chat-Bot From User Interactions and Preferences
Parth Thosani, Manas Sinkar, Jaydeep Vaghasiya, Radha Shankarmani · 2020
A chatbot is an interactive AI tool that tries to imitate human behavior that interprets information provided and responds accordingly in either textual or audio format. Nowadays chatbots are used to efficiently carry out digital communication. Our concept introduces a new field of research in chatbot communication. Nowadays most chatbots efficiently complete the required task, but there is one thing to notice. Many of the conversations between a human and a chatbot are repetitive. Technology has always been reducing human effort and hence a multi-agent system is proposed that has a chatbot as a middleware between the user and the outside world. This chatbot has something unique, i.e. it understands the user and their requirements. It is like having an assistant who understands the user & their requirements. Now since it understands the user, it has the capability of making decisions on behalf of the user, thereby reducing the efforts of a user to carry out a task. Our concept of considering one task that is done with the help of a chatbot is demonstrated. The proposed system adapts and acts accordingly on behalf of the user.