Meta-Reinforced Multi-Domain State Generator for Dialogue Systems

Yi Huang, Junlan Feng, Min Hu, Xiaoting Wu, Xiaoyu Du, Shuo Ma · 2020

A Dialogue State Tracker (DST) is a core component of a modular task-oriented dialogue system.Tremendous progress has been made in recent years.However, the major challenges remain.The state-of-the-art accuracy for DST is below 50% for a multi-domain dialogue task.A learnable DST for any new domain requires a large amount of labeled indomain data and training from scratch.In this paper, we propose a Meta-Reinforced Multi-Domain State Generator (MERET).Our first contribution is to improve the DST accuracy.We enhance a neural model based DST generator with a reward manager, which is built on policy gradient reinforcement learning (R-L) to fine-tune the generator.With this change, we are able to improve the joint accuracy of DST from 48.79% to 50.91% on the Multi-WOZ corpus.Second, we explore to train a DST meta-learning model with a few domains as source domains and a new domain as target domain.We apply the model-agnostic metalearning (MAML) algorithm to DST and the obtained meta-learning model is used for new domain adaptation.Our experimental results show this solution is able to outperform the traditional training approach with extremely less training data in target domain.

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