Designing a Crowdsourcing System for the Elderly: A Gamified Approach to Speech Collection
Eunjin Seong, SeungJun Kim · 2020
Despite the need for representation of older adults in crowdsourced data, crowd work is generally not designed for older adults and participation by older adults is low. In this paper, we demonstrate a process for designing crowd work for older adults; identifying their needs, designing an approach to foster their participation, and verifying its effectiveness. We found when older people feel connected to others while doing crowd work, they are highly motivated. Furthermore, gamification is an effective tool for fostering their engagement when aligned with their needs and values, as opposed to the needs and values of younger participants. Lastly, we suggest important considerations and opportunities for designing crowd work approaches for senior citizens.