Towards successful global software development

Muhammad Shafiq, Qinghua Zhang, Muhammad Azeem Akbar, Tahir Kamal, Faisal Mehmood, Muhammad Tanveer Riaz · 2020

Majority of the software development organizations are motivated to transform their development activities from collocated development to offshore software development outsourcing (OSDO) environment. The adoption of OSDO is complicated due to geographical distance between development teams. The requirements engineering (RE) in the context of OSDO needs special consideration as it needs more communication and collaboration. The objective of this study is to investigate the RE barriers in the domain of OSDO. This study have two main objectives (i) identification of barriers for RE process in OSDO from the existing literature and (ii) prioritizing the identified barriers by using analytical hierarchy approach (AHP). However, in this study a total of 14 barriers of RE process were identified. The investigated barriers were further categorized into three core categories i.e. coordination, project administration and human resources management.The results demonstrated that Lack of 3Cs (communication coordination and control), Strict time schedule by customer, and Incompatibility with client are the barriers having most priority in RE process in OSDO context. Moreover, we noted that the coordination is the most significant category of investigated barriers. We are confident that the findings of this study provide a model which is significant to assess and improve the RE activities in the domain of OSDO.

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