User-oriented requirements engineering
Alistair Sutcliffe · 2014
A method for eliciting user requirements in affect-laden applications is described. The method extends personal RE where requirements are for individual users and their needs. Theories from psychology of emotion and motivation are introduced and applied in a top-down pathway motivated by system goals to influence users, and a bottom-up scenario-based path to analyse affective situations which might be produced by user-oriented RE. Use of agent technology in storyboards and scenario analysis of affective situations is described and illustrated with a case study in health informatics.