Critical to Quality Metrics
Paul G. Cafaro · Productivity Press eBooks · 2020
This chapter explores quality metrics of the product. The Critical to Quality (CTQ) metrics will be ranked based on the order of importance, using product performance as the standard for ranking. Plastic tubing associations requires three different industry metrics: crack rates, cure time, and tubing flexibility. These metrics must be front and center when making these products since they are imposed by the industry that the product is made for. They are the first three parameters that define the CTQ metrics. To know more about these CTQs, each one of these three metrics has a procedure that defines the acceptable levels of performance provided by liquid paint coating industry (LPCI). Moving along with the second CTQ, cure time, it follows standard LPCI-456. All CTQ metrics have been gathered from the standards imposed by the industry and from the customer manufacturing process.