eCEM: an Electronic Competence and Experience Marketplace.
Yelena Jussupova · 2004
This article is concerned with the identification, representation and management of intangible resources (knowledge, competences, experience, etc.) of an enterprise. We discuss a certain approach and present an information system that aims to cope with the challenge of distributed intangible resource management. Electronic Competence and Experience Marketplace (eCEM) framework allows for and assists in intangible capital representation and transfer. We propose a framework that includes eCEM Competence Score Card (CSC) and eCEM Dynamic Competence Score Card (Dynamic CSC). eCEM CSC is a tool which monitors business strategy objectives. eCEM Dynamic CSC is a form of enterprise memory that also allows carrying out feasibility studies ("what-if scenario " functionalities). eCEM Competence and Enterprise Experience Navigator is a part of Dynamic CSC. This Competence and Enterprise Experience Navigator makes use of a conceptual case retrieval net algorithm. This conceptual case retrieval net algorithm is the author's original work and the subject of her doctoral thesis.