Training a Chatbot with Microsoft LUIS
Elayne Ruane, Robert Young, Anthony Ventresque · 2020
Microsoft LUIS is a natural language understanding service used to train Chatbots. Imbalance in the utterance training set may cause the LUIS model to predict the wrong intent for a user's query. We discuss this problem and the training recommendations from Microsoft to improve prediction accuracy with LUIS. We perform batch testing on three training sets created from two existing datasets to explore the effectiveness of these recommendations.