End-user Empowerment in the Digital Age
Rainer Alt, Soheil Human, Gustaf Neumann · ePubWU Institutional Repository (Wirtschaftsuniversität Wien) · 2020
End-user empowerment (or human empowerment) may be seen as an important aspect of a human-centric approach towards the digital economy. Despite the role of end-users has been recognized as a key element in information systems and end-user computing, empowering end-users may be seen as a next evolutionary step. This minitrack aims at advancing the understanding of what end-user empowerment really is, what the main challenges to develop end-user empowering systems are, and how end-user empowerment may be achieved in specific domains.