Intelligent Chatbot for Requirements Elicitation and Classification
Chetan Surana Rajender Kumar Surana, Shriya, Dipesh B. Gupta, Sahana Prabhu Shankar · 2019
Software Requirements (SR) are considered as the foundation for a supreme quality software development process and each step of the software development process is dependent and is related to the SR. Software requirements elicitation may be the most important area of requirements engineering and possibly of the entire software development process. There is a lot of human work required in the process of software requirements elicitation and software requirements classification and in cases where the requirements are huge in number, this requirements elicitation and classification process becomes tedious and is prone to errors. We propose a novel approach to automate Requirements Elicitation and Classification using an intelligent conversational chatbot. Utilizing Machine Learning and Artificial Intelligence, the chatbot converses with stakeholders in Natural Language and elicits formal system requirements from the interaction, and subsequently classifies the elicited requirements into Functional and Non-functional system requirements.