The Means of Engagement (MOE) Model of the Agreement towards the Enterprise Resource Planning (ERP) Implementation

Tsara Syafiera, Muharman Lubis, R. Wahjoe Witjaksono, Hilman Dwi Anggana · 2019 Fourth International Conference on Informatics and Computing (ICIC) · 2019

Faster economic development led to increasingly tight business competition. With the development of increasingly sophisticated technology, these companies compete in leveraging technology to enhance competitive advantage and efficiency of their company's performance compared to its competitors. ERP systems are already commonly used in large companies and companies that develop because it is considered can improve performance and can help the process efficiency of data each process in system performance for flow can be connected. ERP system implementation is not always running smoothly. When the company failed to perform some of the success factors of ERP implementation, then these companies will experience failure in implementation. Companies must have a good strategy to achieve the desired success. Business strategy is done by optimizing the company's internal resources and innovate to face competition with other companies. By applying an ERP system can help companies to keep up with changes in the business that would later show up to the new business requirements. By using the Means of Engagement (MOE) model concept, the company can know the things to be aware of and consider implementing ERP software, so that it can minimize the failures that will occur. There are three levels in the MOE model, namely Adoption, Approval, Acceptance, and Agreement. At the level of Agreement that can be used by the analysis of clustering.

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