NLP chatbot for Discharge Summaries

Harsh Lal, Priyanshu Lal · 2019

One of the most important goals in health-care is improving the quality of health and service rendered by healthcare industry. There has been a growing demand for ease of access to health-care, and this necessitates the development of health-care technology with Human Computer Interaction(HCI) design in mind. HCI usage can help both patients and healthcare providers as well [3]. With a wealth of information available to patients and providers, it can be difficult to find relevant information in a timely manner, especially for providers with busy schedules and patients with limited health literacy. We propose a Human Computer Interaction system that can answer patientś question and help improve the quality of health-care services provided to an individual. We make use of Natural Language Processing, Machine Learning and Big Data technologies to provide a feasible deploy-able solution. for the same.

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