ConvERSe'20: The WSDM 2020 Workshop on Conversational Systems for E-Commerce Recommendations and Search
Eugene Agichtein, Dilek Zeynep Hakkani-Tür, Surya Teja Kallumadi, Shervin Malmasi · 2020
Conversational systems have improved dramatically recently, and are receiving increasing attention in academic literature. These systems are also becoming adapted in E-Commerce due to increased integration of E-Commerce search and recommendation source with virtual assistants such as Alexa, Siri, and Google assistant. However, significant research challenges remain spanning areas of dialogue systems, spoken natural language processing, human-computer interaction, and search and recommender systems, which all are exacerbated with demanding requirements of E-Commerce.