Improving the Identification of Conflicts in Collaborative Requirements Engineering
Claudia Silvia Litvak, Leandro Antonelli, Gustavo H. Rossi, Nora Gigante · 2018
Requirements engineering has the aim of describing as accurately as possible the needs and expectations of all the stakeholders involved in the software development. The collaborative work of the stakeholders in this process allows them to improve the quality of the requirements. Nevertheless, collaborative work involves the raising of conflicts, and they must be solved in order to achieve the desired quality. This paper presents the evolution in our understanding of the process to identify and solve conflicts during the collaborative construction of the Language Extended Lexicon that captures the domain language. This process was validated with three different case studies and the usability SUS questionnaire.