A Method for Eliciting and Representing Emotional Requirements: Two Case Studies in e-Healthcare
Kuldar Taveter, LEON S. STERLING, Sonja Pedell, Rachel Burrows, Eliise Marie Taveter · 2019
This paper describes a method for eliciting and representing emotional requirements for sociotechnical systems in a holistic manner along with eliciting and representing functional and quality requirements. As emotional requirements are crucial in designing sociotechnical systems for e-healthcare, the application of the method in two case studies of this problem domain is described.