Disruptive IoT-Based Healthcare Insurance Business Model
Maryam A.Aziz Al Thawadi, Farag Sallabi, Mamoun Awad, Khaled Shuaib · 2019
Information revolution and technology growth have made a considerable contribution to restraining the cost expansion and empowering the customer. They disrupted most business models in different industries. The customer-centric business model has pervaded the different sectors. Smart healthcare has made an enormous shift in patient life and raised their expectation of healthcare services quality. Healthcare insurance is an essential business in the healthcare sector; patients expect a new business model to meet their needs and enhance their wellness. This paper presents a smart healthcare architecture based on the recent development of information and communications technology. Then develops a disruptive healthcare insurance business model that adapts to this architecture. The paper presents a use case to show in part the application of this business model.