Building More Positive Online Communities through Improving Moderation and Strengthening Social Identity
Joseph Seering · 2019
In recent years, disruptive behaviors ranging from targeted harassment to increased prevalence of hate groups online have become a priority for researchers and practitioners to address. In my work I have analyzed moderation practices in online communities both qualitatively and quantitatively, studied the relationships between users and automated moderation agents, and developed tools to strengthen communities' identities and empower them to self-moderate more effectively. In my future work I will focus in more depth on the role of platforms and automated agents in shaping communities and their moderation practices with the goal of creating more positive, supportive spaces online.