Comparing Usability of User Interfaces to Collect Family Health History
Amal Ponathil, Necmettin Fırat Özkan, Jeffrey Bertrand, Brandon M. Welch, Madathil Kapil Chalil · Studies in health technology and informatics · 2019
Family health history (FHx) is vital in early detection of genetic diseases. This research studied two different FHx collection interface and compared them based on the IBM CSUQ usability metrics. We found the conversational interface to be significantly better in terms of overall satisfaction, system usefulness, interface quality and information quality than the traditional interface.