What Could Go Wrong?

Nima Zargham, Mehrdad Bahrini, Georg Volkmar, Dirk Wenig, Karsten Sohr, Rainer Malaka · 2019

Uninformed actions in privacy and security settings of mobile devices might cause data leaks. In many occasions, users may not be aware of such issues due to lack of knowledge on the topic. To raise interest and awareness towards this issue, extra effort might be needed. Game-based learning has proven to be an effective approach in terms of motivation and promotion of understanding. Humour is also considered to have the ability to create a positive attitude to the subject matter and reduce anxiety. To examine the interplay of games and humor, we developed What Could Go Wrong, a humorous decision-making game that helps users to better understand the consequences of applying security changes on a mobile device. We conducted a preliminary study comparing the game to two more models (a serious animated video and a humorous animated video), to analyze its impact on user's motivation as well as raising awareness of the topic. Our user study (n=21) shows that the game-based approach is more successful in engaging and raising awareness.

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