Voice Assistant Strategies and Opportunities for People with Tetraplegia
Natalie Friedman, Andrea Cuadra, Ruchi Patel, Shiri Azenkot, Joel Stein, Wendy G. Ju · 2019
To help both designers and people with tetraplegia fully realize the benefts of voice assistant technology, we conducted interviews with fve people with tetraplegia in the home to understand how this population currently uses voice-based interfaces as well as other technologies in their everyday tasks. We found that people with tetraplegia use voice assistants in specifc places, such as in their beds, or when traveling in their wheelchair. In addition, we note the inefciencies for people with tetraplegia when using voice assistance.