Research and App Design for social problems in the University--with UX research method
Mo Ju Ya, Thure Waleer · Proceedings of the 2019 3rd International Seminar on Education, Management and Social Sciences (ISEMSS 2019) · 2019
User experience design, App design, User experience, Design method, Social problem Abstract：The research focus on how to discover social problems in the university and find a solutions with UX research method and UX design.To collect the data, build personas and find critical social problems, eight students were invited for the interviews.According to the persona, authors started to design the APP prototype for the user.The idea of the design was based on the interview data and "the third place theory".The prototype was used and modified after the task testing.At the final stage for UX design process, usability test was applied to evaluate the APP and degree of user satisfaction.