Data Mining Technologies in the Security Customer Relationships
Liang Ye · Jisuanji fangzhen · 2009
Customer relationship management(CRM) system is the application of information technology in modern business management.Data mining technology is an important means for effectively using existing data resources. This article emphatically is discusses concrete application of data mining technology in security customer relation management.It constructs a customer transaction data warehouse using data warehouses kill,and based on the customer transaction data warehouse in security company,it clusters the customer segmentation using data mining skill. This research is of great significance to enterprise's operating decisions and the customer relation management.