Chatbot: A Virtual Medical Assistant

Navida Belgaumwala · International Journal for Research in Applied Science and Engineering Technology · 2019

A Chatbot is a software that allows to initiate a conversation between the user and the system. It is an Artificial Intelligence (AI) based software that can be established as messaging applications, web applications or mobile applications. A chatbot represents a question answering system that uses Natural Language Processing (NLP). Formulating responses to questions in natural language. Chatbots are making a mark in the field of Medicine and provides an effective way to handle patients of medical organizations. Medical chatbots are able to conduct one-on-one conversations with patients and evaluate each patient's individual requests. The objective of this project is to analyze the existing e healthcare system that involves a novel human -machine interaction and proposes an alternative system: a Chat Interface that is designed and trained in order to act and interact with patients as a human being. The Proposed system is a web application with a chatbot in it. The system provides a chat interface which allows the user to enter their symptoms manually; this helps the system to predict the diseases. After predicting the disease it shows the nearby physician to consult. Also the Patient can book an appointment with the physician. The system also provides daily health tips to the users to help them keep their health in check.

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