Towards better prediction and content detection through online social media mining

Weiling Chen · 2018

With the astronomical growth of Online Social Networks (OSN), they have become the new target of many cyber criminals like spammers and phishers and many advertisers which have resulted in worrying issues.These issues range from low-quality content to phishing and frauds.Rumor diffusion is another problem causing serious social issues.Since information can propagate much faster than ever on OSN, the negative impact of rumors is thus much worse.However, we would not stop using OSN to interact with our friends and acquaintances, to share news and information, and to take part in other interesting online activities just because of the issues it may cause.As a matter of fact, with the content collected from OSN, data analysts would be able to predict box office, terrorism and even the stock price and a lot of other interesting topics.OSN is like a double-edged sword.Therefore it is necessary to reduce the negative effect of it and benefit as many individuals and organizations as possible.In this thesis, the author carries out research on making detection and prediction tasks more accurate through mining the different aspects of the content collected from OSN.Detection techniques of malicious content like spam and phishing on OSN are common while in contrast little attention is paid to other low-quality content which actually impacts user browsing experience most.The author proposes a framework to detect low-quality content from the users' perspective in real time.Based on preliminary studies, a survey is carefully designed to gather users' opinions on different categories of low-quality content.Both direct and indirect features including newly proposed features are identified to characterize the different types of low-quality content.The author then combines word level analysis with the identified features and builds a keyword blacklist dictionary to improve the detection performance.The author labels an The work presented in this thesis demonstrates the boon and bane of OSN and provides the methodologies and applications to exploit the good aspects while minimizing OSN's potential negative impact.The author would expect that this thesis could give some insights into the future work of related research.

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