WDP vs. Nielsen’s Heuristics: A Comparison
Oliver Petter, Svenja Polst, Achim Ebert, Denis Feth · Publikationsdatenbank der Fraunhofer-Gesellschaft (Fraunhofer-Gesellschaft) · 2018
Most usability evaluation methods (UEM) and heuristics, such as Nielsen’s heuristics, are tailored to usability professionals. However, these experts are rare and expensive. Thus, we empirically evaluated whether the web usability inspection technique based on design perspectives (WDP) can achieve equally valuable results while being less dependent on expert knowledge. The results indicate that WDP applied by developers can be a good alternative for usability evaluations by experts.