Intelligent Conversational Agents in Patient Self-Management: A Systematic Survey Using Multi Data Sources
Zhaopeng Xing, Fei Yu, Qanir Yousef A. Mustafa, Guan Ting, Jennifer S. Walker, Lixin Song · Studies in health technology and informatics · 2019
Intelligent conversation agents (ICAs) have been used for patient self-management and support in recent years. This study systematically reviewed ICA resarch and innovation in academic and industrial institutions using bibliometric and patent analysis. We reported the types of diseases and patients, and the ICAs delivery approaches for patient-self-management. We identified the gaps in the productivity and focused areas.