FLOSS FAQ chatbot project reuse
Arthur Rocha Temporim de Lacerda, Carla S. R. Aguiar · 2019
FAQ chatbots possess the capability to provide answers to frequently asked questions of a particular service, platform, or system. Currently, FAQ chatbot is the most popular domain of use of dialog assistants. However, developing a chatbot project requires a full-stack team formed by numerous specialists, such as dialog designer, data scientist, software engineer, DevOps, business strategist and experts from the domain, which can be both time and resources consuming. Language processing can be particularly challenging in languages other than English due to the scarcity of training datasets.