End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems.
Christian Dörner, Volkmar Pipek, Matthias Betz, Jan Heß, Markus Rohde, Volker Wulf · 2006
This article describes the need of small and medium-sized enterprises for adaptation. We present some concepts of end user development that could help companies realize the adaptation of their software systems. Moreover, we outline all persons who are involved in the adaptation process in these companies and how the division of labour is realized. We support our thesis with the empirical findings of one of our studies.