Building and Evaluating the Campus Online File Sharing Tool: UNC Dropbox System

Xinyu Zhu · Carolina Digital Repository (University of North Carolina at Chapel Hill) · 2019

In this project, a web-based online file sharing system called UNC Dropbox System was designed and implemented to provide UNC-CH affiliated personnel a free and secure file sharing platform. The system adopted the UNC Single Sign-on Service for authentication, which not only ensured the system security but also seamlessly integrated the system to the existing UNC web services. A small group user testing with 12 participants from three UNC departments was conducted after system implementation. Participants were asked to test the system and submit a survey to evaluate the system from five aspects (content, accuracy, format, ease of use and timeliness). Survey answers were quantified to calculate user satisfaction scores on the performance of the system. The final results indicated that testing participants were generally satisfied with their experience with the system. User suggestions have also been collected during the system testing as important guidance for the future system improvements.

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