Exploring Physical Intelligibility and Control with Smart Speakers
Mirzel Avdic · 2019
Voice-controlled smart speakers with intelligent personal assistants (IPAs) are increasingly becoming ubiquitous in homes. They play a key role in home automation as a hub that interfaces with various appliances. Previous work has suggested that ubiquitous computing systems should be intelligible and controllable, by informing users about the system's underlying behavior and enabling users to intervene during breakdowns. In my PhD, I investigate physical intelligibility for smart speakers: the use of physical motion and interaction to provide intelligibility and control, informed by observations of users approaching and physically interacting with smart speakers.