Embedding UX at the University of York
Michelle Emery Blake, Ned Potter · White Rose Research Online (University of Leeds, The University of Sheffield, University of York) · 2018
UX methodology is becoming more firmly established in the Library sector, moving from novelty to maturity. How do we ensure that our internal processes, systems, and ethos support this? How can we make UX truly part of our daily ‘business as usual’, rather than being a perpetual project? Every institution is on their own journey and this article will focus on the path that we have taken at the University of York.