Expecting the Unexpected in Participatory Design
Aurora Constantin, Jessica Korte, Jerry Alan Fails, Cristina Alexandru, Mihaela Dragomir, Helen G. Pain, Judith Good, Franca Garzotto, Eva Wiman Eriksson, Annalu Waller · 2019
Participatory Design (PD) provides unique benefits in designing technology with and for specific target audiences. However, it can also be an intensive and difficult process, with unexpected situations which can arise at any stage. In this Special Interest Group (SIG), we propose that PD researchers may exchange "war stories'' about their unexpected and difficult experiences with PD. This will facilitate reflective discussions and the identification of possible solutions, and enable future PD research to plan for similar situations, thereby making difficulties a little less unexpected.