Building Conversational Interfaces
Adnan Masood, Adnan Hashmi · Apress eBooks · 2019
Conversation as a platform, or simply “bots,” is quickly becoming the present, and irrefutably the future, of modern user interfaces. However ungainly conversational interfaces may appear in their current state, chatbots are the perfect microcosm of what we expect from AI applications in the real world, from sentiment analysis and natural language processing to comprehension, questioning and answering mechanisms, visual interaction and search, topic modeling and entity extraction, multi-turn dialogs, transaction processing, multi-modal conversations, natural language generation—you name it! It takes an AI village to build a functioning, resilient, usable, and interactive conversational event.