Towards Non-Visual Web Search
Alexandra Vtyurina · 2019
Speech-based user interfaces and, in particular, voice-activated digital assistants are gaining popularity. Assistants provide their users with an opportunity for hands-free interaction, and present an additional accessibility level for people who are blind. According to prior research, informational searches form a noticeable fraction of user interactions with the assistants. All major commercially available assistants handle factoid questions well by providing an answer that is quick, concise, and to-the-point. However, for complex information seeking intents, when a deeper exploration and multi-turn interaction may be required, the assistants often do not produce the desired results.