Observed Usage Errors During Meaningful-Use Stage 3 Safety-Enhanced Design Summative Testing
Jennifer A. Mauney, Janey Barnes, David Clarke, Caleb S. Furlough, Erika Orrick, Teri Brooks, Megan Brown, Olga A. Zielinska, John Grishin · Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care · 2017
This report presents data from summative usability tests conducted by User-View on behalf of multiple vendors as part of MU2 and MU3 certification. The objective is to present findings related to performance metrics and use errors associated with each prioritized certification criteria, shine the light on EHR effectiveness, and contribute to ongoing discussions of EHR usability.