Cyberbullying Ends Here: Towards Robust Detection of Cyberbullying in Social Media
Mengfan Yao, Charalampos Chelmis, Daphney–Stavroula Zois · 2019
The potentially detrimental effects of cyberbullying have led to the development of numerous automated, data-driven approaches, with emphasis on classification accuracy. Cyberbullying, as a form of abusive online behavior, although not well-defined, is a repetitive process, i.e., a sequence of aggressive messages sent from a bully to a victim over a period of time with the intent to harm the victim. Existing work has focused on harassment (i.e., using profanity to classify toxic comments independently) as an indicator of cyberbullying, disregarding the repetitive nature of this harassing process. However, raising a cyberbullying alert immediately after an aggressive comment is detected can lead to a high number of false positives. At the same time, two key practical challenges remain unaddressed: (i) detection timeliness, which is necessary to support victims as early as possible, and (ii) scalability to the staggering rates at which content is generated in online social networks.