The Personality of AI Systems in Education: Experiences with the Watson Tutor, a one-on-one virtual tutoring system
Shazia Afzal, Bryan Dempsey, Cassius D'Helon, Nirmal K. Mukhi, Milena Pribic, Aaron Sickler, Peggy Strong, Mira Vanchiswar, Lorin Wilde · Childhood Education · 2019
As artificially intelligent systems make their foray into the day-to-day educational experiences of students, we need to pay careful attention to the relationship between the system and the student. In this article, the authors discuss designing the personality of a virtual tutoring system called IBM Watson Tutor. The AI personality is key to the students' level of engagement and satisfaction with their experience. The designers have examined the qualities of effective human tutors, and used that insight as inspiration.