Domain Knowledge Navigator : Topic Map for Practical Usages
Jiangning Wu, Qiaofeng Liu, Xiaohuan Wang · JAIST Repository · 2007
This paper starts from a literature survey on Topic Map in the latest seven years in terms of the quantity of articles published in different databases, the trend of quantitative change, the distribution of affiliations and countries. The purpose of the survey is to show the research and development trend of Topic Map. Then a Topic Map in the domain of Customers' Service of Mobile Communication Corporations (MCCs) of China is constructed for knowledge navigation and information retrieval. Its building process contains topic selection, occurrence appending, and association analysis, while the implementing process involves domain knowledge navigation and information retrieval. Experiments have been made to compare the precision and recall of two kinds of information retrieval systems, i.e., keyword-based IR system and topic map-based IR system. From the application we can see that Topic Map is efficient in knowledge navigation. In the end, the paper addresses the future directions related to Topic Maps.