Smart Services as Cultural and Historical Heritage Information Assistance for Museum Visitors and Personnel

Dmitry Georzhevich Korzun, Svetlana E. Yalovitsyna, Valentina V. Volokhova · Baltic Journal of Modern Computing · 2018

Museums are now digitally enhanced based on smart information services that assist visitors and personnel.Cultural and historical heritage (CHH) is perceived in a personalized and cognitive way.New knowledge is created using active participation of the users themselves.In this paper, we overview the smart museum concept developed at Petrozavodsk State University (PetrSU).We consider possible information services for effective CHH preservation and transmission within a digitally enhanced museum.The studied services can be further extended to assist in the museum research activity by discovering information for applying human expertise and for reasoning new knowledge.The basic information representation model is a semantic network, which reduces data mining to ranking in a linked structure.As a case study the services for the History Museum of PetrSU are elaborated and discussed.

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