Qualitative Adaptation: Informing Design for Risk-based Decision Making
Andrew M’manga, Shamal Faily, John McAlaney, Chris Williams, Youki Kadobayashi, Daisuke Miyamoto · Electronic workshops in computing · 2018
Research on decision making during risk and uncertainty facilitates risk-based decision making by understanding techniques decision makers use to arrive at informed decisions. Approaches to the research usually involve a mix of cognitive techniques for information discovery and sense-making; these were methodologically not intended to inform design. We detail our experience in applying qualitative techniques to elicit persona characteristics from risk-based decision making data.