Feedback Orchestration

Yi‐Ching Huang, Hao‐Chuan Wang, Jane Yung-jen Hsu · 2018

Writing, as a complex creative task, demands rich feedback in the writing revision process. While much effort has focused on improving diversity and quality of feedback, little research explored how feedback can be effectively integrated into revisions. This work introduces Feedback Orchestration that guides novices to revise and reflect on their creative work by structuring feedback in the revision process. Three design guidelines, including a rhetorical structure, meta-feedback, and a flexible revision workflow, are used for supporting novices to filter information, identify weaknesses, and facilitate revision. The presented framework will close the gap between feedback provided and the subsequent performance by structuring revision processes.

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