Software Process Improvement Programs: What happens after official appraisal?
Regina Albuquerque, Andreia Malucelli, Sheila Reinehr · Proceedings/Proceedings of the ... International Conference on Software Engineering and Knowledge Engineering · 2018
Studies of critical success factors in the implementation of programs of software process improvement have been conducted on a large scale in recent decades.However, these studies only focus on the implementation and do not consider the factors that influence the continuity or abandonment of these programs after official appraisal.Therefore, the objective of this study is to investigate the critical factors involved in the maintenance or abandonment of these programs.For this purpose, an exploratory survey was conducted, with the participation of consultants and appraisers of software process improvement reference models.The result was the proposal of a theoretical framework of critical success factors to maintain the use of processes of reference models, composed of the following categories: human factors, project factors, consultancy, organizational factors and technical factors involved in the process.