Moodle Moods?
Joachim Majors, Anette Bengs, Sören Granlund, Anu Ylitalo, Maria Byholm · 2018
The aim of this paper is to present a usability and user experience study of a blended learning, hybrid small private online course, which aim is to introduce university teachers to digital teaching and learning. The e-learning platform Moodle is used to host the online part of the course. The goal of the study conducted at the first phase of a user-centred design process, was to collect end users experiences in order to inform design choices. User experience tests were conducted with targeted end users at the beginning of the course (n=6), and at the end (n=8). A mixed-methods approach was applied, including video observation, think aloud, task success rate, semi-structured interviews, screen-recordings and questionnaires. Quantitative data was analysed by descriptive statistics and the qualitative data was subjected to qualitative content analysis. The findings of the study highlighted positive and negative user experiences related to the following aspects: pragmatic aspects, hedonic aspects, pedagogical aspects, and social aspects. The findings also revealed a change in user perceptions of pragmatic quality and hedonic quality over time.