Using the SUS: Lessons Learned & Forward Looking Research
Rebecca A. Grier, Katie Allanson, Aaron W. Bangor, Philip T. Kortum, Claudia Ziegler Acemyan, Frederick Louis Oswald · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · 2018
This panel will discuss the System Usability Scale. Panelists all have extensive experience using the SUS within a broad range of contexts: diverse people (e.g., abilities, languages); different types of products; and different testing scenarios. Members of the audience will have the opportunity to ask questions about new research on the validity of the SUS in different environments as well as about lessons learned from practitioners using it to evaluate commercial products. Topics of specific interest to the authors are detailed within this paper.