Spoken Language Understanding without Speech Recognition
Yuan-Ping Chen, Ryan G. Price, Srinivas Bangalore · 2018
While conventional approaches to spoken language understanding involve cascading a speech recognizer with a language understanding system, in this paper, we describe a novel approach for deriving semantics directly from the speech signal without the need for an explicit speech recognition step. We evaluate this approach in the context of a customer care dialog system and demonstrate its effectiveness in comparison to the conventional approach.