Churn Intent Detection in Multilingual Chatbot Conversations and Social Media
Christian Abbet, Meryem M’hamdi, Athanasios Giannakopoulos, Robert West, Theus Hossmann, Michael Baeriswyl, Claudiu Musat · 2018
Christian Abbet, Meryem M’hamdi, Athanasios Giannakopoulos, Robert West, Andreea Hossmann, Michael Baeriswyl, Claudiu Musat. Proceedings of the 22nd Conference on Computational Natural Language Learning. 2018.