A web site navigation engine
Mark Levene, Richard Wheeldon, Jon Bitmead · BIROn (Birkbeck, University of London) · 2001
INTRODUCTION Often users navigating (or "surfing") through a Web site "get lost in hyperspace", when they lose the context in which they are browsing, and are unsure how to proceed in terms of satisfying their original goal [4]. The unresolved problem in Web site usability, of assisting users in finding their way, is termed the navigation problem. (See [3] for a survey and critique on the navigation problem.) This problem is becoming even more acute with the continuing growth of Web sites in terms of their structure, which is becoming more complex, and the vast amount information they intend to deliver. In contrast users are not willing to invest time to learn this structure and expect delivery of the relevant content without delay. Although global search engines such as AltaVista, Fast and Google are successful in directing users to the appropriate Web sites, finding the information on the actual sites is often very problematic due to the navigation problem disc