There Are No Right or Wrong Answers: Improving the User Experience One Usability Test at a Time
Esta Tovstiadi, Gabrielle Wiersma, Tingle, Natalia · CU Scholar (University of Colorado Boulder) · 2018
This session will teach attendees how to assess and improve user experience for library e-resources and related services using task-based usability tests. The presenters will detail their tips and lessons learned after conducting more than 30 usability tests with students to evaluate 8 different eBook platforms.